5 miles... 25 dollar. If the pickup is outside of the immediate Novi/Farmington area.. There is a 5 dollar gas fee for area like.. Royal oak or Southfield, 10 dollars for Rochester.. Detroit or basically any distance that takes us 10 miles to travel to or more.
10 miles.. 40 dollars and same gas fee applies unless the pickup to drop off (run) is over 15 miles, unless pickup is in such areas as Rochester or Macomb, Livingston or Washetnaw counties.. then 10 dollar gas fee applies.
Anything over 10 miles is 40 dollars plus 2 dollars a mile.. 15 is 50 dollars and so on.. plus possible gas fee and tip if you would like to.
All runs for new customers since the beginning of business require a credit card for holding the time. The credit card is not charged unless 1) You complete the run and pay us in cash, 2) you cancel within 90 minutes of your reservation.
When there is a terrible weather situation such as a snow storm, please be advised we reserve the right to charge your credit card the full amount of the run if we travel to pick you up. If we are running late, due to weather it is not our fault. We ask you please exercise patience, we are professionals but we can't break laws or risk our own lives to get to you. If we travel to your pickup through a snow storm and update you we are on our way and explain to you traffic is moving extremely slow.. if you do not cancel before we make it 75% of the way we reserve the right to charge your credit card the quoted run amount. The reasoning is, we can not control when M Dot clears the roads.. we will always do our very best to make it to you. But bare in mind sometimes we will be late.
Your safety is just as important as our drivers safety, obviously you want someone to drive your car who isn't going to do 70 mph when all lanes of the freeway are snow covered. We want to make sure you do not risk your life or other peoples lives, so we do everything in our power to get to you in a timely manner. We are willing to drive through a snow storm to get you home, we ask you please have patience with us.
Any questions about this policy can be addressed to 2488809740